---
title: "Why am I asked to use a corporate email even though I did?"
type: "faq"
url: "https://docs.spur.us/knowledgebase/faqs/why-am-i-asked-to-use-a-corporate-email-even-though-i-did"
category: "Plans, Support & Compliance"
product: "general"
publishedAt: "2026-09-11T00:00:00.000Z"
updatedAt: "2026-09-15T15:33:53Z"
---

# Why am I asked to use a corporate email even though I did?

Spur requires a corporate email address to sign up, and personal or free email domains (e.g. Gmail, Yahoo) are typically blocked. If you're using what you believe is a corporate email and were still blocked, contact support@spur.us with the email address and domain you're using so we can review it.