Can a Spur IP classification be reviewed or corrected?
Yes. Customers who believe a classification is inaccurate can contact Spur for review. Investigations may include validation of infrastructure ownership, routing characteristics, provider relationships, and other relevant signals.
Similar questions
What does Spur do?
Spur provides IP intelligence that helps organizations identify anonymization technologies to make more informed security, fraud prevention, and trust decisions.
What products does Spur offer?
Spur delivers IP intelligence as bulk daily downloads, through API integration into existing security pipelines, and via real-time session enrichment.
What types of organizations use Spur?
Spur is used by security and threat hunting teams, fraud prevention teams, and trust and safety organizations in cybersecurity vendors, software companies, financial services companies, e-commerce platforms, law enforcement agencies, and organizations that need deeper insight into IP-based activity.
How accurate are Spur's classifications?
Spur continuously updates classifications using automated systems and ongoing research. Accuracy can vary depending on infrastructure changes and evolving proxy technologies, but classifications are designed to provide actionable intelligence rather than relying on a single static signal.
Can we purchase online subscriptions with a Purchase Order and/or bank payment?
Purchase-order and bank-payment options are typically available through Spur sales for commercial and enterprise purchases. Customers who need PO or wire/ACH payment should contact sales; self-serve online checkout may not support every procurement workflow.
Related guides & explainers
What "Client Proxies" Means in Spur Data
"Client Proxies" in Spur data describes proxy-network activity Spur observed coming from an IP — it does not mean the IP is owned or operated by the listed provider.
How Spur IP Classifications Work: Observed Behavior, Not IP Ownership
Spur classifications describe what was observed happening on an IP during a given window, not who owns the IP or ASN — a key distinction when investigating a classification that looks wrong.
Quick Search: Finding an IP, ASN, or Service Tag
Use quick search to jump straight to any IP, ASN or service tag, a Monocle app, or a main area of the app, from anywhere, without navigating through menus.
Why Residential Proxy Classifications Can Appear on Legitimate Infrastructure
Residential proxy networks recruit real consumer devices to relay traffic, so a legitimate ISP's own IP ranges can show a residential-proxy classification without the ISP's knowledge or involvement.