Why is my API request failing with a permissions error?
Each API token has specific permissions enabled by an organization admin. If a request fails with a permissions error, an admin can review and update the token's permissions under Settings → API. For historical Context API requests specifically, a permissions error can also mean the account doesn't have the Enterprise historical-access add-on subscription enabled, separate from the token's own permission settings.
Similar questions
Why can't I create an API token?
Token creation requires an eligible plan and organization admin permissions. If you're an admin but don't see the option to create a token, your current plan may not include self-service token management — check your plan under Settings → Billing or contact Sales about upgrading. Logging out and back in won't resolve a plan-related limitation.
Why does my API key return a 401 error?
A 401 from the Context API usually means the API key is invalid, expired, or missing from the request. Common causes: the key was rotated or revoked, the key is being sent in the wrong header format, or the subscription has lapsed. Check your API key under Settings → API and confirm your subscription is active before retrying.
How do I get my Context API token?
If you purchased the API from our website or linked your enterprise plan to an online account, view your token at https://app.spur.us/settings/api. Otherwise, contact your Spur rep for access information.
Do you have a bulk lookup endpoint?
No. Each IP must be submitted individually to the Context API.
How far back does the Historical Context API go?
The Historical Context API covers approximately the past 2 years of data, available as an add-on subscription on Enterprise plans.
Related guides & explainers
Why the Organization Field Isn't Available the Same Way Across Spur's Data Feeds
The Context API's per-IP organization field isn't guaranteed in every data feed. Each feed has a different schema and covers a different slice of IP space, so field availability varies by feed.
Context API Chrome Extension
Install Spur's Context API Chrome Extension to look up IP enrichment data directly from any web page — highlight an IP and get results inline, without leaving your browser. This is a developer-mode tool, not a Chrome Web Store listing.
Understanding Monocle Application Health Status
Each Monocle application shows a health status badge indicating whether it's actively sending traffic. Learn what each color means and what to check if an application goes quiet.
What "Client Proxies" Means in Spur Data
"Client Proxies" in Spur data describes proxy-network activity Spur observed coming from an IP — it does not mean the IP is owned or operated by the listed provider.