Why can't I create an API token?
Token creation requires an eligible plan and organization admin permissions. If you're an admin but don't see the option to create a token, your current plan may not include self-service token management — check your plan under Settings → Billing or contact Sales about upgrading. Logging out and back in won't resolve a plan-related limitation.
Similar questions
Why is my API request failing with a permissions error?
Each API token has specific permissions enabled by an organization admin. If a request fails with a permissions error, an admin can review and update the token's permissions under Settings → API. For historical Context API requests specifically, a permissions error can also mean the account doesn't have the Enterprise historical-access add-on subscription enabled, separate from the token's own permission settings.
How do I get my Context API token?
If you purchased the API from our website or linked your enterprise plan to an online account, view your token at https://app.spur.us/settings/api. Otherwise, contact your Spur rep for access information.
Are there overage charges if I exceed my API quota?
No. Spur does not apply automatic overage charges. When your quota is exhausted, the API stops returning data until the allowance resets. Additional capacity requires a plan change through Sales.
Why does my API key return a 401 error?
A 401 from the Context API usually means the API key is invalid, expired, or missing from the request. Common causes: the key was rotated or revoked, the key is being sent in the wrong header format, or the subscription has lapsed. Check your API key under Settings → API and confirm your subscription is active before retrying.
How can I evaluate the Context API?
Spur does not offer a free tier for the Context API. See current monthly plan pricing at https://app.spur.us/settings/plans. If you are interested in an enterprise license, contact sales@spur.us.
Related guides & explainers
Context API Chrome Extension
Install Spur's Context API Chrome Extension to look up IP enrichment data directly from any web page — highlight an IP and get results inline, without leaving your browser. This is a developer-mode tool, not a Chrome Web Store listing.
Why the Organization Field Isn't Available the Same Way Across Spur's Data Feeds
The Context API's per-IP organization field isn't guaranteed in every data feed. Each feed has a different schema and covers a different slice of IP space, so field availability varies by feed.
What "Client Proxies" Means in Spur Data
"Client Proxies" in Spur data describes proxy-network activity Spur observed coming from an IP — it does not mean the IP is owned or operated by the listed provider.
Expanding IP and Service Rows in the Explorer
Click any IP or service row in the Monocle Explorer's breakdown tables to expand an inline detail panel, without leaving the table.