Can I purchase Spur through a reseller or partner?
Yes. Spur works with resellers and partners — including value-added resellers (VARs), managed security service providers (MSSPs), and global systems integrators (GSIs) — through its partner program. Contact sales@spur.us to be connected with an authorized partner or to discuss options.
Similar questions
Does Spur offer free access for law enforcement?
No. Spur does not offer free or discounted accounts for law enforcement or government investigative agencies. Standard commercial licensing applies — contact Sales to discuss account options.
Is there a plan between Team and Pro?
No — there is currently no intermediate tier between the Team and Pro plans. If Team's limits are too low but Pro is more than you need, add-on packs are available alongside your existing plan to extend usage without moving up a full tier. Contact Sales to discuss add-on options for your usage level.
Can we purchase online subscriptions with a Purchase Order and/or bank payment?
Purchase-order and bank-payment options are typically available through Spur sales for commercial and enterprise purchases. Customers who need PO or wire/ACH payment should contact sales; self-serve online checkout may not support every procurement workflow.
Are there plans for startups and smaller organizations?
Spur works with organizations of different sizes and use cases. Customers should contact the sales team to discuss available pricing and licensing options.
Does Spur perform penetration testing and vulnerability scanning?
Yes. Spur performs penetration testing at least annually, with a remediation plan tracked to completion, and runs host-based vulnerability scans at least quarterly on all external-facing systems, with critical and high findings tracked to remediation. See trust.spur.us for the full list of published security controls.
Related guides & explainers
Troubleshooting Sign-in, SAML and SSO
Can't sign in to Spur? Work through the common causes: how sign-in works, corporate email checks, password resets, finding your organization, and SAML single sign-on.
Switching Between Organizations
If your account belongs to more than one Spur organization, use the Organization Switcher to move between them and manage each organization's plan and settings separately.
Quick Search: Finding an IP, ASN, or Service Tag
Use quick search to jump straight to any IP, ASN or service tag, a Monocle app, or a main area of the app, from anywhere, without navigating through menus.
What "Client Proxies" Means in Spur Data
"Client Proxies" in Spur data describes proxy-network activity Spur observed coming from an IP — it does not mean the IP is owned or operated by the listed provider.