Switching Between Organizations
If your account belongs to more than one Spur organization, use the Organization Switcher to move between them and manage each organization's plan and settings separately.
Difficulty
Beginner
No prior Spur experience needed
Time estimate
2 minutes
Typical time to complete
Prerequisites
- A Spur account that belongs to more than one organization
What you'll achieve
- Switch to the correct organization from the app
- Manage or downgrade a specific organization's subscription
Steps
- 1
Locate the Organization Switcher
In the Spur web app, look for the Organization Switcher in the upper-left corner of the interface. If your account belongs to more than one organization, it lists each one you have access to.
- 2
Select the organization you want to manage
Click the switcher and choose the organization whose settings, users, or billing you want to view. The app reloads in that organization's context, and any changes you make apply only to the selected organization.
- 3
Manage plans or settings for that organization
Once you're in the correct organization, go to Settings > Plans to view, change, or downgrade that organization's subscription. Repeat these steps any time you need to switch to a different organization.
Related FAQs & guides
How do I invite a team member?
Organization admins can invite people from Settings → Members. Select Invite member, enter one or more email addresses (separated by spaces or commas), choose a role and select Send. The role defaults to Admin, so choose Member for anyone who shouldn't manage members, billing or API tokens. Pending invitations appear on the Invites tab, where you can revoke one. If your plan has run out of seats, Members shows a Seat limit badge and you'll need to upgrade before inviting more people.
What roles can members of my organization have?
There are two roles. Admins can manage the organization: its Organization, Members, Plans and Billing settings, and API tokens under Settings → API. Members can use Spur's products but can't open those settings or view API tokens. Admins can change anyone's role from Settings → Members.
How do I verify my organization's email domain?
An organization admin can verify a domain from Settings → Organization, under Verified Domains. Add the domain, then enter an email address at that domain: Spur sends a 6-digit code to it, and entering the code verifies the domain. You can then choose how people who sign up with that domain join: No automatic enrollment (invite only), Automatic invitations (they can join at any time), or Automatic suggestions (they request to join and an admin approves them on the Requests tab in Settings → Members).
How do I make another team member an admin on our account?
Any organization admin can do this from Settings → Members. Find the person on the Members tab and change their role from Member to Admin in the Role column. If nobody in your organization has admin access, email support@spur.us; we'll verify the request before changing any roles.
How do I manage or cancel my subscription?
Manage your subscription, payment method, and invoices from Settings → Billing. To cancel, go to https://app.spur.us/settings/plans, select your current subscription, then Downgrade → Cancel Subscription — this keeps your subscription active until the end of the current billing period and prevents renewal. Enterprise accounts should contact their account manager for changes.
How do I remove someone from my organization?
Organization admins can remove a member from Settings → Members: open the menu on that person's row and select Remove. To cancel an invitation that hasn't been accepted, open the Invites tab and select Revoke. If you want to leave an organization yourself, open the menu on your own row and select Leave.