Switching Between Organizations
If your account belongs to more than one Spur organization, use the Organization Switcher to move between them and manage each organization's plan and settings separately.
Difficulty
Beginner
No prior Spur experience needed
Time estimate
2 minutes
Typical time to complete
Prerequisites
- A Spur account that belongs to more than one organization
What you'll achieve
- Switch to the correct organization from the app
- Manage or downgrade a specific organization's subscription
Steps
- 1
Locate the Organization Switcher
In the Spur web app, look for the Organization Switcher in the upper-left corner of the interface. If your account belongs to more than one organization, it lists each one you have access to.
- 2
Select the organization you want to manage
Click the switcher and choose the organization whose settings, users, or billing you want to view. The app reloads in that organization's context, and any changes you make apply only to the selected organization.
- 3
Manage plans or settings for that organization
Once you're in the correct organization, go to Settings > Plans to view, change, or downgrade that organization's subscription. Repeat these steps any time you need to switch to a different organization.
Related FAQs & guides
Do you need an NDA or trial agreement for POCs?
Spur doesn't require a trial agreement but is flexible—many customers want one. Spur can sign mutual NDAs and typically turns them around within a day.
What is the best way to evaluate Spur?
Most organizations start by exploring our free community license. Enterprise evaluations are available in coordination with our sales team.
Does Spur offer a Data Processing Agreement (DPA)?
Organizations requiring a DPA or other contractual privacy documentation should contact Spur's sales or legal team for the most current information.
Are there plans for startups and smaller organizations?
Spur works with organizations of different sizes and use cases. Customers should contact the sales team to discuss available pricing and licensing options.
How often should we have business review calls?
Spur likes to set up quarterly business reviews to share roadmap information and conduct business reviews, with dates adjustable closer to the meeting.
What does ongoing customer success support look like?
Spur's CSM team sets up recurring cadence meetings to review open support tickets, discuss business decisions, and go over analytics to understand the health of programs. In every cadence meeting, Spur discusses recent releases, what's currently being delivered, plus a general health check.