How do I get access to the feeds?
Contact your Spur data point of contact or our sales team at sales@spur.us.
Similar questions
Does Spur offer downloadable feeds, local deployments, or MMDB-style delivery?
Yes. Feed customers have access to a feed export utility that supports CSV, JSON, and MMDB output formats. Organizations with low-latency or high-volume enrichment needs should contact Spur to discuss additional deployment options.
How can I download all IP addresses for a certain VPN or proxy provider?
This functionality is reserved for our on-prem data customers. Our API access only allows for individual IP Address lookups.
Does Spur offer free access for law enforcement?
No. Spur does not offer free or discounted accounts for law enforcement or government investigative agencies. Standard commercial licensing applies — contact Sales to discuss account options.
What is the difference between the data feeds and the Context API?
Data feeds are slices of IP Context data designed for bulk ingestion — the most interesting subsets of Spur's data. The Context API is a hosted, queryable version of all of Spur's IP data.
Why did a feed file change size or filename?
Feed files can change in size or filename when Spur makes a planned change to a feed's publication — for example, an updated data source or schema version. If an automated ingestion process depends on a specific filename, use the documented stable download mechanism rather than relying on a fixed filename pattern. If a change looks unexpected, contact support with the feed name, version, and the date you noticed the difference.
Related guides & explainers
Why the Organization Field Isn't Available the Same Way Across Spur's Data Feeds
The Context API's per-IP organization field isn't guaranteed in every data feed. Each feed has a different schema and covers a different slice of IP space, so field availability varies by feed.
Troubleshooting Sign-in, SAML and SSO
Can't sign in to Spur? Work through the common causes: how sign-in works, corporate email checks, password resets, finding your organization, and SAML single sign-on.
Switching Between Organizations
If your account belongs to more than one Spur organization, use the Organization Switcher to move between them and manage each organization's plan and settings separately.
Context API Chrome Extension
Install Spur's Context API Chrome Extension to look up IP enrichment data directly from any web page — highlight an IP and get results inline, without leaving your browser. This is a developer-mode tool, not a Chrome Web Store listing.