How do I set up SSO/SAML for my organization?
SSO is available on Enterprise plans. Spur supports Single Sign-On over SAML 2.0, including providers such as Microsoft Entra ID and Okta Workforce. An organization admin can configure and manage the connection from the app's SSO settings. For the full step-by-step setup and configuration instructions, see https://docs.spur.us/saml.
For the complete setup walkthrough, including identity-provider-specific instructions, see the SAML setup guide.
Similar questions
Is data encrypted in transit?
Yes. Spur uses secure data transmission protocols to encrypt confidential and sensitive data whenever it's transmitted over public networks. See trust.spur.us for the full list of published security controls.
How do I invite a team member?
Organization admins can invite people from Settings → Members. Select Invite member, enter one or more email addresses (separated by spaces or commas), choose a role and select Send. The role defaults to Admin, so choose Member for anyone who shouldn't manage members, billing or API tokens. Pending invitations appear on the Invites tab, where you can revoke one. If your plan has run out of seats, Members shows a Seat limit badge and you'll need to upgrade before inviting more people.
What roles can members of my organization have?
There are two roles. Admins can manage the organization: its Organization, Members, Plans and Billing settings, and API tokens under Settings → API. Members can use Spur's products but can't open those settings or view API tokens. Admins can change anyone's role from Settings → Members.
How do I verify my organization's email domain?
An organization admin can verify a domain from Settings → Organization, under Verified Domains. Add the domain, then enter an email address at that domain: Spur sends a 6-digit code to it, and entering the code verifies the domain. You can then choose how people who sign up with that domain join: No automatic enrollment (invite only), Automatic invitations (they can join at any time), or Automatic suggestions (they request to join and an admin approves them on the Requests tab in Settings → Members).
Does Spur have an incident response plan and a business continuity/disaster recovery plan?
Yes. Spur maintains documented security and privacy incident response policies, with the incident response plan tested at least annually, and a Business Continuity/Disaster Recovery plan that is also tested at least annually. See trust.spur.us for the full list of published security controls.
Related guides & explainers
Troubleshooting Sign-in, SAML and SSO
Can't sign in to Spur? Work through the common causes: how sign-in works, corporate email checks, password resets, finding your organization, and SAML single sign-on.
Switching Between Organizations
If your account belongs to more than one Spur organization, use the Organization Switcher to move between them and manage each organization's plan and settings separately.
Quick Search: Finding an IP, ASN, or Service Tag
Use quick search to jump straight to any IP, ASN or service tag, a Monocle app, or a main area of the app, from anywhere, without navigating through menus.
What "Client Proxies" Means in Spur Data
"Client Proxies" in Spur data describes proxy-network activity Spur observed coming from an IP — it does not mean the IP is owned or operated by the listed provider.