How do I remove someone from my organization?
Organization admins can remove a member from Settings → Members: open the menu on that person's row and select Remove. To cancel an invitation that hasn't been accepted, open the Invites tab and select Revoke. If you want to leave an organization yourself, open the menu on your own row and select Leave.
Similar questions
How do I invite a team member?
Organization admins can invite people from Settings → Members. Select Invite member, enter one or more email addresses (separated by spaces or commas), choose a role and select Send. The role defaults to Admin, so choose Member for anyone who shouldn't manage members, billing or API tokens. Pending invitations appear on the Invites tab, where you can revoke one. If your plan has run out of seats, Members shows a Seat limit badge and you'll need to upgrade before inviting more people.
How do I delete my account?
Contact Spur support at support@spur.us to request account deletion. Deletion is permanent.
How do I make another team member an admin on our account?
An existing admin on your account can request that another team member be promoted to admin. Have your current admin email support@spur.us with the user's email address — we verify the request comes from an authorized admin before updating anyone's role.
How do I manage or cancel my subscription?
Manage your subscription, payment method, and invoices from Settings → Billing. To cancel, go to https://app.spur.us/settings/plans, select your current subscription, then Downgrade → Cancel Subscription — this keeps your subscription active until the end of the current billing period and prevents renewal. Enterprise accounts should contact their account manager for changes.
How do I set up SSO/SAML for my organization?
SSO is available on Enterprise plans. Spur supports Single Sign-On over SAML 2.0, including providers such as Microsoft Entra ID and Okta Workforce. An organization admin can configure and manage the connection from the app's SSO settings. For the full step-by-step setup and configuration instructions, see https://docs.spur.us/saml.
Related guides & explainers
Switching Between Organizations
If your account belongs to more than one Spur organization, use the Organization Switcher to move between them and manage each organization's plan and settings separately.
Why Residential Proxy Classifications Can Appear on Legitimate Infrastructure
Residential proxy networks recruit real consumer devices to relay traffic, so a legitimate ISP's own IP ranges can show a residential-proxy classification without the ISP's knowledge or involvement.
What "Client Proxies" Means in Spur Data
"Client Proxies" in Spur data describes proxy-network activity Spur observed coming from an IP — it does not mean the IP is owned or operated by the listed provider.
How Spur IP Classifications Work: Observed Behavior, Not IP Ownership
Spur classifications describe what was observed happening on an IP during a given window, not who owns the IP or ASN — a key distinction when investigating a classification that looks wrong.