How do I manage or cancel my subscription?
Manage your subscription, payment method, and invoices from Settings → Billing. To cancel, go to https://app.spur.us/settings/plans, select your current subscription, then Downgrade → Cancel Subscription — this keeps your subscription active until the end of the current billing period and prevents renewal. Enterprise accounts should contact their account manager for changes.
Similar questions
Can we purchase online subscriptions with a Purchase Order and/or bank payment?
Purchase-order and bank-payment options are typically available through Spur sales for commercial and enterprise purchases. Customers who need PO or wire/ACH payment should contact sales; self-serve online checkout may not support every procurement workflow.
Does Spur offer a Data Processing Agreement (DPA)?
Organizations requiring a DPA or other contractual privacy documentation should contact Spur's sales or legal team for the most current information.
Are there plans for startups and smaller organizations?
Spur works with organizations of different sizes and use cases. Customers should contact the sales team to discuss available pricing and licensing options.
What about pricing changes at renewal?
As part of a true partnership, Spur doesn't surprise customers with unplanned budget impacts.
What is the best way to evaluate Spur?
Most organizations start by exploring our free community license. Enterprise evaluations are available in coordination with our sales team.