Do you offer promotional, educational, or nonprofit discounts?
No. Spur does not offer discounts for promotional, educational, or charitable purposes on paid tiers.
Similar questions
Does Spur offer free access for law enforcement?
No. Spur does not offer free or discounted accounts for law enforcement or government investigative agencies. Standard commercial licensing applies — contact Sales to discuss account options.
Are there overage charges if I exceed my API quota?
No. Spur does not apply automatic overage charges. When your quota is exhausted, the API stops returning data until the allowance resets. Additional capacity requires a plan change through Sales.
How can I evaluate the Context API?
Spur does not offer a free tier for the Context API. See current monthly plan pricing at https://app.spur.us/settings/plans. If you are interested in an enterprise license, contact sales@spur.us.
Can I get a refund after my subscription auto-renews?
You can cancel future auto-renewal at any time from Settings → Billing — cancellation keeps your access active through the current paid period. Refunds for an already-renewed billing period aren't automatic and require review; contact support if you believe you were charged in error.
How do I get an invoice or pay by invoice?
Self-serve and paid-plan customers can download invoices directly from the Billing section in the app at any time. If you'd like to pay by invoice instead of by card, that option isn't available on self-serve plans — contact Sales to discuss an invoiced agreement.
Related guides & explainers
Switching Between Organizations
If your account belongs to more than one Spur organization, use the Organization Switcher to move between them and manage each organization's plan and settings separately.
Troubleshooting Sign-in, SAML and SSO
Can't sign in to Spur? Work through the common causes: how sign-in works, corporate email checks, password resets, finding your organization, and SAML single sign-on.
What "Client Proxies" Means in Spur Data
"Client Proxies" in Spur data describes proxy-network activity Spur observed coming from an IP — it does not mean the IP is owned or operated by the listed provider.
How Spur IP Classifications Work: Observed Behavior, Not IP Ownership
Spur classifications describe what was observed happening on an IP during a given window, not who owns the IP or ASN — a key distinction when investigating a classification that looks wrong.