When does my API quota reset?
Reset timing is tied to your account's billing cycle, established when you subscribed. It cannot be manually adjusted.
Similar questions
What does ongoing customer success support look like?
Spur's CSM team sets up recurring cadence meetings to review open support tickets, discuss business decisions, and go over analytics to understand the health of programs. In every cadence meeting, Spur discusses recent releases, what's currently being delivered, plus a general health check.
Does Spur offer a Data Processing Agreement (DPA)?
Organizations requiring a DPA or other contractual privacy documentation should contact Spur's sales or legal team for the most current information.
Does Spur provide security and compliance documentation?
Yes. Customers can request relevant security, compliance, and vendor-review materials during procurement and onboarding.
What is the best way to evaluate Spur?
Most organizations start by exploring our free community license. Enterprise evaluations are available in coordination with our sales team.
Do you need an NDA or trial agreement for POCs?
Spur doesn't require a trial agreement but is flexible—many customers want one. Spur can sign mutual NDAs and typically turns them around within a day.